FAQs

What is integrated care?

Integrated care is the systematic coordination of general and behavioral healthcare. Integrating mental health, substance abuse, and primary care services produces the best outcomes and proves the most effective approach to caring for people with multiple healthcare needs.

As reported by SAMHSA-HRSA for integrated health solutions, the provision of integrated primary and behavioral health care must reflect 4 principles of effective care:

1.      Person-Centered Care: Basing care on the individual’s preference, needs, and values. With person-centered care, the client is a collaborative participant in healthcare decisions and an active, informed participant in treatment itself.

2.      Population-Based Care: Strategies for optimizing the health of an entire client population by systematically assessing, tracking, and managing the group’s health conditions and treatment response. It also entails approaches to engaging the entire target group, rather than just responding to the clients that actively seek care.

3.      Data-driven Care: Strategies for collecting, organizing, sharing, and applying objective, valid clinical data to guide treatment. Validated clinical assessment tools monitor response to treatment and information systems such as registries track the data over time.

4.      and Evidence-Based Care: The best available evidence guides treatment decisions and delivery of care. Both the behavioral health agency and its health provider partner (if applicable) must deliver evidence-based services.

In order to deliver person-centered, and population-based care, we ask our clients to collaborate with our teams of providers, care managers, and clinicians, in their healthcare decisions.

Do I need health insurance to receive services?

Yes, health insurance is required to receive integrated health care services at CHD. CHD accepts most insurances.

How do I enroll in Health & Wellness?

Persons interested in enrolling in CHD Health & Wellness should call the central registration line at 1-844-CHD-HELP.

Can I participate without changing my primary care provider?

Yes, clients who opt to maintain their current primary care with providers elsewhere in the community may also enroll in Health & Wellness. Instead of receiving their primary care services through CHD Health & Wellness, our staff will partner with your provider to ensure that you are receiving the best care possible. You will also have access to our care managers, who will check your blood pressure and weight regularly, and may participate in all of our wellness activities as well.

Can I participate in wellness activities only?

Yes, everyone is eligible to participate in our wellness activities though pre-registration is often required. And priority of participation in wellness programming is given to CHD Health & Wellness enrollees.