Job Fair – March 1

CHD, Gandara Center and ServiceNet have created a collaborative approach to serving those in need.  Our Community Partners initiative, Innovative Care Partners, is opening in June and we are looking for talented professionals to provide Care Coordination within an integrated health care, behavioral health, long term services and supports, and social service system. 

Positions available are in our NEW Community Partner program.  On behalf of MassHealth enrollees, Innovative Care Partners works directly with Accountable Care Organizations/Managed Care Organizations to integrate and improve member health outcomes for those with complex long term medical and/or behavioral health needs, including individuals with disabilities, mental illness, substance use disorders and co-occurring disorders. 

Job Fair

Thursday, March 1, 2018

 3:00 – 6:00 PM


332 Birnie Avenue

Springfield, MA

(Free parking in the lot behind the building.)

Come learn more about these full-time positions and have an on-site interview with our management staff.

No appointment necessary.  Bring your resume or complete an application upon arrival.

Positions available:


  • Service Area Directors ($80,000): Provides overall leadership to Community Partner service area and care coordination teams.  Implements policies, procedures, coordinates data collection and QI processes.  Master’s Degree and supervisory experience with integrated care management required.


  • Clinical Care Managers ($75,000):  RN or Licensed clinical professional responsible for clinical leadership and supervision of integrated behavioral health care coordination team. 


  • Care Coordinator Supervisors ($52,000):  Master’s level, supervisory role responsible for clinical leadership and supervision of care coordinators within integrated long term support services team.


  • Care Coordinators ($38,000):  Bachelor’s Degree or CADAC required.  Care Coordinators assist enrollees to achieve their social, psychological and medical needs.  Bilingual (Spanish/English) capacity is a plus.


  • Enrollment Specialists ($34,000):  Administrative position responsible for initial engagement and recruitment of enrollees, excellent customer service, and health record management for integrated care coordination teams.  Bilingual (Spanish/English) capacity is a plus.


  • Trainer ($60,000): Assesses training needs of Community Partners staff and develops and delivers training curriculum.

State Representative Mark tour CHD Greenfield Center for Wellness

CHD President & CEO, Jim Goodwin hosted Representative Paul Mark for a tour of construction at the new CHD Greenfield Center for Wellness, 102 Main Street in Greenfield.

The project is an integrated care partnership of CHD and Community Health Center of Franklin County (CHCFC). When it opens in 2018, the Center will leverage the Integrated Care Concept, an innovative approach to community wellness that is gaining traction nationwide. The idea is simple: systematic coordination of care among providers located together produces better outcomes for patients.

“CHD is making a massive investment not only in downtown Greenfield, but in the entire Franklin County region,” said Paul Mark, State Representative for the Second Berkshire District. “CHD Greenfield Center for Wellness will be home to a new and innovative model for providing care by offering primary health care, dental health care, counseling for emotional wellness, and access to a broad and far-reaching range of community based supports, all located under one roof. I look forward to seeing this new delivery model in action and hope it will lead to a quick and far-reaching positive impact on the health and wellness of our community and its many residents.”

At CHD Greenfield Center for Wellness, CHCFC, a federally-qualified health care center, will provide services for primary care and dental care, and CHD, a CARF-accredited human services organization, will provide services for emotional wellness and wrap-around community supports. Providers can deliver complementary services that treat the whole person. Referrals can be made to integrated providers located down the hall instead of in another facility or even another city. Patients also can get referrals to a wide range of community-based supports.

With New Ware Office, CHD Can Serve More Youth

CHD, which for many years has provided mental health services to the Ware community, is establishing its first physical presence in Ware with offices at 2 South Street. This will enable CHD to extend services in Ware as well as neighboring communities.

An official opening for the offices at 2 South Street was held on November 29, 2017, and CHD is now accepting referrals for mental health services for youth through CHD’s Children’s Behavioral Health Initiative (CBHI). CHD’s CBHI services are for Mass Health members, who can access the services without a co-pay.

“CHD has enjoyed a long and productive relationship with the residents of Ware, but this will be the first time we have a facility located right in the town of Ware,” said Susan Sullivan, LISCW, Program Director of CHD’s Children’s Behavioral Health Initiative, which includes the In-Home Services and Therapeutic Mentoring programs. “Our new facility at 2 South Street is fully staffed with six licensed clinicians, four therapeutic training and support staff, and three therapeutic mentors, all with multiple years of experience.”

There are many behavioral symptoms that CHD’s CBHI services can help address, such as:

  • Difficulty concentrating on schoolwork
  • Depression and/or anxiety
  • Challenging behavior at home
  • Reports of in-class behavioral issues
  • Substance use
  • Sudden mood changes
  • Aggressive, suicidal or homicidal behavior


According to Sullivan, CHD’s CBHI services are for any child who can’t have their mental health needs met in a one-hour-a-week outpatient setting. “What differentiates CBHI from outpatient services is our services are designed for children and families who need a higher level of care,” Sullivan explained. “That’s why we go to them—to their home, to a location in the community, to team meetings at school, to court—wherever a family needs our support, as often as needed. There is no time frame that limits our work with children and their families. We continue our work as long as there is medical necessity and the family needs us. Someone from CHD is available every day from 8:00 a.m. to 8:00 p.m., and from 8:00 p.m. to 8:00 a.m. someone is on call.  That is not the case with outpatient services.”

Parents who are on Mass Health and who have concerns about their child’s behavior at home or at school can self-refer by calling CHD Central Registration at 844-CHD-HELP. There is currently no wait list for services, so children can be seen immediately.

“Most people don’t realize that families can self-refer,” said Sullivan. “That call to CHD Central Registration gets families connected with people who know the world of mental health services and can get them pointed in the right direction. Keep in mind that CBHI services are voluntary. It’s your choice to have CHD there, and you drive the treatment plan. We aren’t only working with the child, we work with everyone involved in their life who can have an impact, such as the people they’re living with and their extended family. The average age of the children we serve are between the ages of 8 and 13, but we serve youth from birth through age 21, and once an individual turns 21, CHD can help get them connected to services for adults.”

“We are excited for this opportunity to reaffirm our presence in Ware and the surrounding communities,” said Kimberley A. Lee, VP of Development for CHD. “By embedding our people and our services more deeply in Ware, we will be able to deliver the full range of behavioral health services that children and families may need.”

Cities and towns covered through the Ware CHBI office include: Hampden, Wilbraham, Ludlow, Monson, Palmer, Ware, Belchertown, Wales, Brimfield, Holland, Warren, West Brookfield, Hardwick, Barre, Brookfield, North Brookfield, East Brookfield, Sturbridge, New Braintree, Spencer and Three Rivers.

Additional cities and towns are also served through various locations throughout the Pioneer Valley. For a complete list, please contact Sue Sullivan at

CHD Cancer House of Hope Offers Assistance for Spanish Speaking Guests

While it’s always good news whenever someone new volunteers for the staff at Cancer House of Hope, the arrival of volunteer Brenda I. Martinez of Springfield means something new. For the first time, the Cancer House of Hope will be able to offer assistance to people who speak Spanish.

Martinez, who is herself a breast cancer survivor, says she has received a great deal of support since her cancer diagnosis and wanted to give back. “The breast cancer community, including Rays of Hope and the Cancer House of Hope, has been so good to me that I decided to give back by volunteering,” she said. “The fact that I speak Spanish gives me another way I can help.”

Martinez will be volunteering at the Cancer House of Hope, 1999 Westfield Street in West Springfield, on Fridays from 1:00 p.m. to 4:00 p.m., starting on September 29. She expects to assist cancer patients in setting up appointments, help arrange transportation, call people at home to remind them of appointments, and answer any questions people may have. And if those questions are asked in Spanish, she will do her best to put her language skills to good use.

“The Cancer House of Hope has never had a volunteer who can assist our Spanish speaking guests,” said Joe Kane, Program Director for CHD Cancer House of Hope. “We want to get the word out that language should never be a barrier in seeking the free services the House provides to people with cancer and those who care about them.

CHD Cancer House of Hope works to enhance the lives of people with cancer and those who care about them by providing emotional, educational, social and spiritual support. The House provides a range of cancer support services and relaxation programs at no cost to those who face this devastating disease. Each year, CHD Cancer House of Hope serves 500 guests, right here in our community. Every penny of every dollar donated to the House directly impacts programming and the people served.

Founded in 1972, Center for Human Development (CHD) is a nonprofit, CARF-accredited organization providing a broad range of high quality, community-oriented human services to 17,000 children, adolescents, adults, and families each year. The organization is dedicated to promoting, enhancing and protecting the dignity and welfare of people in need.

CHD Comes Through for Young Readers

Sue Prairie, who teaches at William N. DeBerry Elementary School, is going on her third year working with English language learners. With budget cuts slated to eliminate continued school-level funding for an online reading resource program called Storia, Prairie took to social media to advocate for her school and the children. As her request for help keeping Storia available for the children gained a wider audience, CHD learned of the need and agreed to fund the Storia program at DeBerry School for an entire year.

Representatives of CHD traveled to DeBerry School to make a presentation of funds for another full year of access to Storia for teachers and students at the school to see the software in action during school hours.

“Storia is an online library of more than 6,000 high quality titles at various reading levels,” said Elizabeth Fazio, Principal of DeBerry School. “The program allows teachers to control what books are put on their students’ electronic bookshelves, and for students to pick ‘just right’ books to add to their own bookshelf. The system is flexible so it can be used for whole groups of students, for small groups, or for independent reading and personalized instruction. Storia is great because it infuses learning technology into everyday lessons. It helps students access books on laptops at school, and also enables them to access books at home, if they have internet access there, to strengthen the school-home connection.”

Storia is not only for English language learners. All students can benefit from access to so many reading titles to support their academic growth. Storia has lots of traditional chapter books as well as “leveled” books. That means if students are doing a unit in science, such as the life cycle, the teacher can pull a range of books specifically about the life cycle that are at each student’s reading level.

“It is wonderful to have the support of a community partner such as CHD to help the school provide resources that are helping to improve instruction, technology literacy, and student performance for all students,” said Fazio. “The Storia online library helps children develop twenty-first century skills as they access appropriate learning content at their own reading level. It also provides key data for teachers, essentially an electronic bookmark that helps them track individual student progress.”

Founded in 1972, Center for Human Development (CHD) is a nonprofit, CARF-accredited organization providing a broad range of high quality, community-oriented human services to 17,000 children, adolescents, adults, and families each year. The organization is dedicated to promoting, enhancing and protecting the dignity and welfare of people in need.