High standards lead to recognition for CHD

When you serve on the board of directors of a large nonprofit, there are definitely some weeks of headaches, some weeks of difficult decisions, many weeks of trying to stretch budgets while not compromising service… but every once in a while, there is a week when all of that work gets celebrated.

BIZ plot 2.jpgEvan Plotkin (left), photo by 

The Center for Human Development, one of the region’s largest social service organizations, just had one of those weeks, and as board president, I feel like I owe it to the organization to celebrate its accomplishment and communicate its value to the community.

First, CHD has been awarded a three-year accreditation from CARF (the Commission on Accreditation of Rehabilitation Facilities) for several of its key adult mental health programs, adult disability programs, and all outpatient behavioral health clinics.

The accreditation process through CARF is not a simple one, nor is it simply a matter of “passing a test.” CARF is truly concerned about an organization’s ability to enhance the lives of the people it serves, so the process is consultative. It includes peer review, board involvement, and on-site demonstration of accountability and measurable outcomes.

And, if you actually make it through to the other side, CARF accreditation becomes the “Good Housekeeping Seal of Approval” for social services. The fact that CHD programs earned the highest level of accreditation possible in its first application just further underscores the organization’s commitment to not just doing things well, but doing them better.

What does this mean for the community? Plenty. It means that people know that there is a high standard set for the care they receive when they are at their most vulnerable.

And the community has recognized CHD in return. To cap off the week, we were thrilled to be named “best local nonprofit” by MassLive and Republican readers – and to know that our hard work was noticed not only by the experts in our industry, but by the people whose lives are changed every day by our services.

So this is a public thank you note to the board and staff of CHD, and to our larger community. Thank you for your commitment and recognition of the vision, teamwork and continuous follow-through that this type of work demands.
Evan Plotkin is chairman of the CHD board of directors.

 

from masslive.com, 8/27/2015:

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