Katherine Cook Is Named CHD’s Chief Program Officer

Katherine M. Cook, who has served in the role of Vice President of Behavioral Health since 2016, has been named the Center for Human Development’s chief program officer, charged with directing the organization’s evolution toward the most effective and cutting-edge provision of services for adults, children and families across western Massachusetts and Connecticut.

In the new role, Cook will assume oversight of all of CHD’s programmatic divisions, including Behavioral Health, Developmental and Disability Services, Children and Family Services and Connecticut Services. She will continue to report to Chief Operating Officer Nicole Gagne.

“With the continuing evolution of our vision for a healthier and more stable community and our funders’ expectations for strategy, delivery and outcomes of services, it has never been more important to effectively integrate our programs,” said Jim Goodwin, President and CEO of CHD. “Katherine’s deep understanding of the environment in which all our programs are operating, and her demonstrated excellence in developing, implementing and measuring the effectiveness of programs and services, will position CHD to exert an even stronger and more life-changing impact on our community and the people we serve.”

“Centralizing program oversight with Katherine will place a strong, compassionate and experienced leader in position to shape our strategy not as an individual program or service line, but as an integrated agency,” said Gagne. “It will also enable me to apply more focus to other major priority areas such as compliance and quality, infrastructure, workforce strategies and Innovative Care Partners (ICP).” ICP is CHD’s Massachusetts Medicaid Community Partner program with ServiceNet and Gandara Center, serving individuals in the state’s four western counties.

The new position reflects CHD’s growing footprint of services—and the need for dedicated and focused leadership as CHD evolves to meet the challenges of post-pandemic operations and beyond. “We know that the pandemic is going to create even more demand for effective and high-quality human services, and for a long time,” said Goodwin. “It will be an enormous task to support individuals’ and our community’s recovery from all of COVID’s impact while at the same time preparing to succeed in the changing environment for funding and service provision in both Massachusetts and Connecticut. With this leadership structure, we will be well-equipped to accomplish both.”

Katherine has over 25 years of mental health experience across five states in the Northeast including primary-care behavioral health integration and implementation, peer support capacity building, and advocacy in local and state-level policy development. She holds a master’s degree in social science administration from Case Western Reserve University in Cleveland, Ohio and is a Licensed Independent Clinical Social Worker.

Meet Our Leaders

CHD leadership is dedicated to the development and continuance of programs that are responsive to the self-identified concerns of the people we serve and that have a real effect in their lives.