Therapeutic Mentoring is one of six services created by the Children’s Behavioral Health Initiative, which was created to help keep children and adolescents with serious emotional and behavioral health needs in their homes and communities. These services are available to children who are receiving many types of MassHealth from birth until their 21st birthday. The services are especially designed to support children, adolescents, and their families in the places where they feel most comfortable—their homes, schools, and neighborhoods.
New Clients: 1-844-CHD-HELP (844-243-4357)
After a consultation, we will pair you with a case manager who will schedule regular appointments.
How It Works:
A Therapeutic Mentor teaches skills to children and adolescents to help them improve their functioning in the community based on the treatment plan of a “Hub provider” (an outpatient therapist, an In-Home Therapy team, or an Intensive Care Coordinator). If a Hub provider suggests Therapeutic Mentoring, they think your child may struggle with social skills, problem-solving skills, or conflict resolution skills. The Hub provider also thinks that they could benefit from a trained adult to help them apply their skills in the moment in their community. A Therapeutic Mentor will go with your child to the places where they have the most trouble and teach them new skills, such as better ways to talk or act with other children and adults.
Because Therapeutic Mentors often go out into the community with a child or adolescent (rather than meet in an office like many therapists), there is sometimes confusion about what a Therapeutic Mentor does. Therapeutic Mentors are NOT Big Brothers or Big Sisters, and when they bring your child into the community, it is to focus on learning skills rather than just having fun. Mentors help your child take the skills that they learn in therapy and use them when they are out in social situations, such as playgrounds, parks, after-school programs, or shopping malls.
Our Therapeutic Mentors can help you:
- Directed time with youth in activities in the home and community that are designed to meet the goals the Individual Action Plan
- Coach, support and train the youth to be successful in navigating various social contexts, learning new skills and making functional progress
- Teach alternative strategies and provide anticipatory guidance
- Role plays and behavioral rehearsal
- Skill acquisition and practice in the community
- Provide exposure to social situations in which age-appropriate skills can be practiced
- Enhance conflict resolution skills
- Develop communication skills
How We Train Our Staff:
Therapeutic Mentors are trained in the family-center principles of Wraparound and Systems of Care. This means that we will work with many of the other important people in your child and family’s life, such as schools, doctors, DCF workers, and extended family members. We will help you create a plan to help your child or adolescent feel better emotionally and learn to cope with difficulties at home and school. The Therapeutic Mentor will be checking in with you and your child’s Hub provider at least once a week. They also can attend care planning meetings, school meetings, or other meetings to help support your child.
When a Referral is Made:
All referrals for our program come through CHD’s Central Registration. You can speak with a live receptionist 24 hours a day, 7 days a week by calling (844) CHD-HELP. Our staff will call the caregiver of every referral we receive within one business day. If there is no wait, a decision will be made between the caregiver and program staff to schedule an appointment within 24 hours if needed or within the next week. If there is a wait, our staff will help caregivers find other agencies in the area that also provide In-Home Therapy (IHT) that either have no wait or a shorter wait. A list of agencies that provide IHT and a weekly updated count of how many openings each has can be accessed by visiting MABHA.com and logging in as a guest.
How much does it cost?
This program is only covered by all Mass Health managed care companies, including
MBHP, HNE (Be Healthy), BMC, NHP, and Fallon.
Where are services located?
Our offices are located in West Springfield, Greenfield, Easthampton, and Ware. Because this program is mobile, services are provided in your home, school, or in the community across most of Western Massachusetts.
Children’s Behavioral Health Initiative (CBHI):
Therapeutic Mentoring is one of six services created by the Children’s Behavioral Health Initiative (CBHI), which was created to help keep children and adolescents with serious emotional and behavioral health needs in their homes and communities. These services are available to children who are receiving many types of MassHealth from birth until their 21st birthday. The services are especially designed to support children, adolescents, and their families in the places where they feel most comfortable—their homes, schools, and neighborhoods.