Updated service information: COVID-19

CHD continues to provide essential services to meet community needs.
If you are in need of services, please call 1-844-CHD-HELP.

In order to protect the health of our community and our team, some changes in services are taking place. You may receive counseling over the phone or video call, for example, rather than in person. Please contact us with any questions you might have before coming in for services.

Please also consider following us on social media for program updates, health and wellness information and other news:

Facebook (@CenterforHumanDevelopment) | Twitter (@CHDSpringfield) | Instagram (@CHDSpringfield)

Telehealth Services Available through CHD’s ‘Where You Are’

Those in need of services can receive counseling and therapy from a licensed, highly trained clinician in your home or virtually any suitable location with Where You Are, our new remote mental-health support network.

Learn More >>


Services Suspended at Waterbury’s Hospitality Center

In line with CDC recommendations for actions to limit potential exposure to COVID-19, CHD has temporarily suspended programming at Waterbury’s Hospitality Center. In an effort to protect the program’s staff and participants, all in-person activities are suspended until further notice. The Center will be accessible briefly on Wednesdays from 10-10:30 a.m. so participants can access their mail.

Cancer House of Hope Programming Temporarily Suspended

In line with CDC and Mass. DPH recommendations for actions to limit potential exposure to COVID-19, particularly for people considered to be at elevated risk, CHD is temporarily suspending programming at the Cancer House of Hope. Read more >>

Disability Resources Temporarily Suspended

In line with CDC and Mass. DPH recommendations for actions to limit potential exposure to COVID-19, particularly for people considered to be at elevated risk, CHD is temporarily suspending programming for Disability Resources, including the Springfield Sled Thunderbirds sled hockey team. Read more >>

Not Bread Alone Meal Service Modified

Beginning Wednesday, March 18 we will implement a “To Go” meal approach. There will be no tables or chairs set up and guests will be asked to enter the building, get their meal, and leave. We will follow the guidance of the CDC and the Amherst Health Department and will resume regular service as soon we feel it is safe to do so. Read more >>

CHD Media Links:

Cook discusses mental health and resources with Western Mass News

VP of Behavioral Health Katherine Cook was featured on Western Mass News’ segment of Coronavirus: Getting Answers, where she discussed the impact these challenging times can have on mental health and what can be done to help. CHD is continuing services though telehealth amid social distancing at 1-844-CHD-HELP. View full interview >>

Rivas consulted for expert insight on El Sol Latino’s Podcast 413

Clinical Supervisor for CHD’s Outpatient Behavioral Health Services Milagros Rivas called into El Sol Latino‘s ‘Podcast 413’ to discuss how COVID-19 is impacting mental health, focusing especially on that of the Latino population, across all ages, and how people can work to support their own well-being and that of their loved ones. Listen >>

Ciepiela calls into Bax and O’Brien show on Rock 102

CHD’s Director of Outpatient Services Lindsay Ciepiela called into Bax and O’Brien’s morning show on Rock 102 on Wednesday, March 18, to talk about ways people and work to protect their mental health amid the effects of COVID-19 and social distancing measures. Listen >>

Important Information for New & Prospective Employees

As we continue to provide essential services to meet the needs of the individuals and communities we serve, we are also maintaining our hiring processes for new candidates with modifications. Much of the hiring process can be done by phone, and our orientations for new hires will not be conducted in person until further notice. Click here to see employment opportunities at CHD.

CHD has suspended Monday morning orientations for new hires at the corporate office at 332 Birnie Ave in Springfield until further notice. All newhires should not attend orientation on Mondays and should simply complete their new hire orientation materials online. As part of this process, new hires will be contacted about where to report on their first day.

New hires should be prepared to present supporting I-9 documentation to the program’s administrative assistant or hiring manager within at least three days of their hire date. Click here to see a list of acceptable forms of I-9 documentation.

After the I-9 process is complete, new hires will be directed to contact the IT help desk at (413) 439-2200 to assist them with password resets, employee portal access and/or eHana.

Full-time employees will receive a separate email with benefits information and forms at their new CHD email address and should be on the lookout or this important information.

All staff, including new hires, can use the hr@chd.org email address for all HR inquiries.


woman peeking from under blanket

An Honest Mom’s Take on Adjusting to a New Normal

CHD’s marketing and community engagement manager Lisa Brecher shares her experience adjusting to a new normal under social distancing measures while working full time, homeschooling her 3rd grader, and trying to be mindful of her mental health. Read more >>

Centers for Disease Control and Prevention (CDC) COVID-19 Resources:

CDC Overview High-Risk Population Schools & Childcare
How to Protect Yourself Preparing Your FamilyTravel
If You Think You Are Sick Manage Anxiety & StressBusinesses & Employers
SymptomsCases & Latest Updates Frequently Asked Questions

Mental Health Resources:

Mental Health & Wellness Tips during Social Distancing (CHD)
COVID-19 Complete Mental Health Guide (Peak-Resilience)
Taking Care of Mental Health in Uncertain Times (American Foundation for Suicide Prevention)
Protecting Mental Health While Social Distancing (Talkspace)
Maintaining Well-Being with Social Distance (Lark)

If you are in need of services, please call 1-844-CHD-HELP.