Jennifer Cox has joined CHD as Vice President of Clinical and Medical Services, bringing to our agency more than 20 years of experience in executive leadership in behavioral health. She is an accomplished healthcare executive and licensed clinical social worker with experience driving strategic initiatives, improving patient outcomes, and integrating services across inpatient, outpatient, and crisis settings.

Cox was most recently CEO of Valley Springs Behavioral Health Hospital in Holyoke. Prior to that, she was Director of Behavioral Health at Baystate Health in Springfield.

Before her work at Baystate Health, Cox was Director of Emergency Services Programs at Clinical & Support Options in Northampton.

She has also served as a consultant on psychiatric hospital launches, regulatory strategy, and clinical leadership, and is an adjunct professor in the MSW program at Westfield State University.

In addition, Cox has held behavioral health leadership roles for Horizon Health, and she won Baystate Health’s President’s Excellence Award for program redesign.

“I’m grateful to be joining an organization where care comes first and clinical leadership is truly valued,” said Cox. “I’m so excited to help expand CHD’s clinical services, increase access to behavioral health care of all kinds, and contribute to the agency’s future as a leader in social services innovation in Massachusetts.”

CHD Chief Operating Officer Tracey Decker said that Cox, with extensive experience in leadership and program development, will play a key role in advancing our agency’s organizational goals and strengthening community partnerships. “Her expertise and commitment to excellence will be invaluable as we continue to innovate and deliver high-quality services,” said Decker. “I’m pleased to welcome Jenny Cox to CHD and look forward to partnering closely with her to advance CHD’s clinical quality and patient experience.”

Cox earned her BA in History at the University of Pennsylvania, her MSW in Clinical Mental Health at Boston College, and her MBA at Eastern University.