Family Outreach of Amherst

Helping Struggling Families Help Themselves

Letter From Our Director

Dear FOA Supporters,

As we navigate this difficult time I wanted to let you know how Family Outreach Of Amherst is continuing to help our most fragile families in the Amherst area. 

While we have suspended face-to-face meetings, we are dropping off groceries and paperwork to families who need them as well as checking in with them by phone daily. 

Luckily, because so many assistance and benefits programs are accessible online, we will be able to remotely help our clients access programs such as unemployment and food stamps as they need them.   

We will continue to connect with our families every day and will ensure that they have what they need to care for their children until this crisis is over. When it is over, we anticipate that some will have lost their jobs, be in danger of losing their housing, and may have medical issues that need attention. Please know we will be there for them and do all that we and our partners at CHD can to help them get the help they need.

This is a difficult time for us all and I know you may be feeling fragile as well.  I hope you are getting the support you need, and I’m keeping you in my thoughts. If you have any questions please feel free to call or email me. In the meantime, please be well.

Sincerely, Laura Reichsman, FOA Director – (413) 548-1270

30th Anniversary Kickoff

A big thank you to all who came to our 30th Anniversary Kickoff! Your support makes all the difference in the world. We would like to once again congratulate Tony Maroulis for receiving the Helen Mitchell Community Service Award for his tireless work in the community. We hope to see you all at our next event, The Jeanne Juster Literacy Fair at the Jones Library in Amherst on May 16, 2020. For more information about the event or ways you can get involved, contact Nik Krauchi at


About Family Outreach of Amherst (FOA):

Family Outreach of Amherst (FOA) is the safety net for low-income families in Amherst and the surrounding communities. We are unique in our ability to address all the issues struggling families face: mental health, domestic violence, addiction, housing, and life skills. We believe the families we work with are experts in their own lives and should be active participants in creating change in their lives. Check out the services we provide after a quick announcement:

Family Outreach of Amherst’s Services:

Home Visiting

Our home visiting program helps more than 100 low-income families each year. We stabilize and support families struggling with life skills, help with issues such as parenting, budgeting and conflict resolution, and help parents access services they need.

Crisis Intervention

FOA responds to calls from mothers in crisis, and takes referrals from school counselors, local physicians, and other agencies. FOA caseworkers identify community resources required to resolve the crisis and then help to address the issues that brought about the crisis.


FOA provides short-term assistance on specific issues such as mediation with a landlord or a utility company, access to childcare and assistance with health emergencies.

Case Management

FOA caseworkers provide ongoing weekly support to struggling families. Services include securing financial benefits, providing transportation to doctors’ offices and other appointments, life skills counseling, housing advocacy, parenting support, and accessing proper health care.

Community Housing Support Program

FOA ensures that low-income families in Amherst get the help they need to maintain their housing by working closely with landlords and tenants to prevent evictions as well as offering support and education to tenants to increase their housing stability.

Immigration Services Program

Family Outreach of Amherst’s immigrant services program provides advocacy, information, transportation, and translation services to documented and undocumented immigrants suffering from mental or physical health problems, domestic violence, or substance abuse. Advocates also assist immigrant families with housing, employment, and parenting issues.

Information and Referrals

FOA responds to calls from families seeking help from resources within our community. Caseworkers assess a caller’s needs and then make referrals to appropriate community agencies.


401 Main Street, Suite 12 
Amherst, MA 01002
Main Office Phone: 413-549-5548
Office Fax: 413-549-6087




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