Community Behavioral Health Center (CBHC) and Crisis Services

Gateway, CHD’s Community Behavioral Health Center

We’re pleased to partner with the state of Massachusetts to increase access to urgent behavioral health care though our new outpatient behavioral health clinic and crisis services. Gateway, CHD’s new Community Behavioral Health Center in Chicopee, provides:

  • An outpatient behavioral health clinic
  • 24/7 mobile crisis services
  • Crisis stabilization for youth and adults in person and via telehealth

Our CBHC program delivers these services as an alternative to hospital emergency departments. It also offers respite, outreach, medication management, and peer-level support to ensure that your family member is taken care of on every level.

Same-day Evaluation and Referral

Gateway provides same-day evaluation and referral to treatment, evening and weekend hours, and timely follow-up appointments, because we understand that when an urgent behavioral health need arises, every minutes counts.

Our CBHC serves Chicopee, Holyoke, Ludlow, South Hadley, Belchertown, Granby, Monson, Palmer, Southampton, and Ware; as well as individuals from any region who are already receiving CHD services.

Improved Access

By centralizing resources for a given area under one roof, Gateway reduces duplication of services and enhances coordination among frequent touch points for mental health needs—hospitals, doctor’s offices, schools, first responders and recovery networks—to improve access to essential care for people and families, deliver a better experience, and reduce the impact of urgent mental health needs on the healthcare and emergency response systems.

Support Groups

Mental Health Education for Adults (18+)

Offered In-Person at CHD’s Gateway Community Behavioral Health Center
1109 Granby Road, Chicopee

Wednesdays 1:00 p.m.-2:00 p.m.

Learn about the basics of mental health and medication management. Talk to peers and share information regarding your experiences with how the two interact. Learn how to optimize your mental health journey.

To register or set up an intake, call: 1-833-243-8255.

Not a Phase-LGBTQ+ Group for Teens (Ages 13-18)

Offered Virtually

Mondays 4:00 p.m.-5:00 p.m.

This group setting offers a safe, inclusive, affirming space for teenagers growing up queer to connect with peers to discuss such topics as bullying, mental health, gender expression, and anything that matters to them.

To register or set up an intake, call: 1-833-243-8255.


1109 Granby Rd., Chicopee, MA

Call 1-833-CHD-TALK for 24/7 access to emergency services.