Recovery Coaching & Navigation

Our recovery coach program was carefully developed to represent the best possible version of a substance abuse counseling program in and for Western MA, including Hampshire and Franklin counties.

If you’re struggling with substance use, why not talk to someone who’s been there? Along with professional treatment, peer-to-peer support offers a level of compassion and understanding that can help foster lasting recovery.

Extra Support Makes The Difference

As a leader in addiction recovery, we understand the value of peer and navigational support in the healing process.

Along with physicians and therapists, these care team members can help with everything from accessing resources and handling everyday responsibilities:

Recovery Coaches (RCs)

An important member of any support team is the recovery coach (RC) – someone who’s been in your shoes and knows what you’re going through.

RCs bring lived experience to the picture and serve as mentors to others going through treatment. They understand the fears around getting sober, losing social connections, and letting go of familiar coping strategies.

RCs can be a source of constant support as you do the hard work that’s required for recovery.

Recovery Support Navigators (RSN)

RSNs are bachelor-level paraprofessionals trained in social work, psychology, or a related field who provide additional care management.

Your RSN can help you navigate community resources, referrals, insurance matters, and recovery resources, including prescribers for addiction and psychiatric medications.

They can also help you set and meet personal goals around treatment and recovery from addiction or co-occurring disorders.

A team of supporters who’ll be there to listen without judgement and help you through setbacks can help keep you on the road to lasting recovery.

Central Registration Desk

Please call this number for information about programs, services, and more.